Track and measure Facebook mobile Ads, and forward your events to Facebook to optimize your ad campaigns or use them for your retargeting marketing.
💡 If you integrate with Facebook, all the iOS users' in-app events will be sent to Facebook for ad retargeting and optimization.
Facebook MMP Integration consists of 'Facebook App ID registration' and 'In-app event postback setup'.
Facebook App ID: Facebook App ID is required to measure the app performance of your Facebook ads by allowing Airbridge to receive the last touchpoint of the converted event attributed to Facebook Ads.
In-app event postback setup: In-app event postback lets you forward Airbridge in-app events to a registered Facebook app, utilize them to optimize your Facebook campaigns, or create a lookalike audience for your retargeting campaigns.
Facebook App ID is mandatory for the Facebook MMP integration, but the 'In-app postback' setup can be optionally set depending on whether your app has implemented Facebook SDK or in-app events are logged via Facebook SDK.
Attention
Airbridge supports Facebook MMP integration without integrating the Facebook SDK in your app. It allows advertisers to view and measure Facebook Ads performance on the Airbridge dashboard or send in-app events to Facebook.
However, the deferred deeplink feature only works with Facebook SDK integration and mobile app campaigns for Android or iOS versions less than 14.5. Due to the ATT(App Tracking Transparency) privacy guidelines, deferred deeplink will not work on iOS versions 14.5 and later regardless of the Facebook SDK integration.
To start setting Facebook MMP Integration, firstly turn on the 'Facebook MMP Integration' toggle to ON.
On the other hand, To disable 'Facebook MMP Integration', you can turn off the toggle. Once the toggle is off, Airbridge immediately stops tracking and measuring your Facebook ads. Also, it stops sending in-app events postback to Facebook. Unless you delete your setting, Airbridge saves your Facebook App ID and in-app event postback mapping. So just turn it back on to enable it at any time.
If any changes are made regards the Facebook MMP Integration, Airbridge will display it on the 'Update date' and 'Account (Airbridge account)' for your information. You can move to the Activity History page to directly check the modified information by clicking the arrow button.
Register Facebook App by entering your Facebook App ID. Please refer to the below instruction on how to register your Facebook App ID.
In the 'My App' page from Facebook for Developers, select and copy your Facebook App ID.
Paste Facebook App ID into the 'Facebook App ID' in the Airbridge dashboard and click the 'Register App' button. Once the integration is completed, Facebook App Id and App name registered in Facebook will be displayed.
⚠️ The deactivated or testing app cannot be integrated. If App restriction is set in the Facebook app dashboard, only the Facebook App ID will be displayed.
Once the Facebook App ID is registered, you are all done. Live your Facebook Ad campaigns.
From the Facebook App ID is registered, Airbridge sends converted events data (Install and Deeplink Open) to Facebook. For any events attributed to Facebook based on Facebook's attribution model, Airbridge receives the last valid touchpoint. Therefore, there is no need to create an Airbridge tracking link to track and measure the app performance of Facebook ads besides registering your Facebook App ID.
In-App Event postback setting enables you to send in-app events tracked by Airbridge to a registered Facebook app and leverage these events to optimize your Facebook campaigns or create a lookalike audience for your retargeting campaigns.
You can find all the events forwarded to Facebook on the Facebook Event Manager page.
Attention
⚠️ The in-app event postback setting allows the Airbridge SDK to send in-app events to Facebook without implementing Facebook SDK. If you have already set up app event tracking in your Facebook SDK, this may duplicate your event data on Facebook.
Please check out 'Note for In-app event postback setting' for more details.
Switch on the 'In-app event postback' toggle in the in-app event postback setting page.
⚠️ 'Facebook MMP Integration' toggle must be switched on, and 'Facebook App ID' must be registered before setting in-app event postback.
To disable in-app event postback, switch off the 'in-app event postback' toggle. Once stopped, Airbridge stops sending the events to Facebook.
Attention
⚠️ Note that deactivation may impact your Facebook ads campaign optimization or lookalike audience creation.
Airbridge can transmit your Airbridge events by mapping to predefined Facebook events. Some Airbridge events are pre-mapped with Facebook events as shown below:
Airbridge Event(Preset) | Facebook Event |
---|---|
Open (App) | Activate App |
Add To Cart (App) | Add to Cart |
Sign-up (App) | Complete Registration |
Product View (App) | View Content |
Order Complete (App) | Purchase |
Search Results (App) | Search |
Sign-in (App) | abr_sign_in |
Sign-out (App) | abr_sign_out |
Home Screen (App) | abr_home_screen |
Product Catalog (App) | abr_product_catalog |
Order Cancel (App) | abr_order_cancel |
When enabling the 'in-app event postback' toggle for the first time, Airbridge provides Airbridge standard events pre-mapped with Facebook standard events and custom events. This pre-mapping gives you an easy and quick mapping option.
💡 Airbridge automatically sends Install and Deeplink Open events when Facebook App Id is registered and 'Facebook MMP Integration' is activated. This mapping setting is default and can't be changed.
You can keep the default mapping of Airbridge standard events, modify the mapping setting, or delete unnecessary event mappings. Even if you change any of the default mapping settings, you can revert to the default setting by clicking the 'Reset' icon at any time.
Even if your Airbridge events don't match any existing Facebook standard events, Airbridge can forward these events by mapping them to the Facebook custom event.
To do so, select Airbridge standard or custom event to map and choose the category of 'Facebook Custom Event' located at the bottom of the Facebook event list.
When mapping Airbridge events to Facebook custom events, it is sent to Facebook with the event name modified by the two rules below.
The prefix 'abr_' is added to your event name to distinguish it is Airbridge events.
e.g.) your event name: complete_tutorial → Facebook custom event name: abr_complete_tutorial
Facebook doesn't allow to have a period dot(.) on the event name, so any event names containing a period dot(.) will be replaced to underscore(_)
before forwarding to Facebook.
e.g.) your event name: complete.tutorial → Facebook custom event name: abr_complete_tutorial
Facebook requires to follow the below rules; for any Airbridge events forwarded to Facebook that violate the below rules, Facebook will disregard the data.
[Facebook Event Name Rules]
Maximum 40 characters
Alphabet, number, space, underscores, and hyphens
Therefore, if any Airbridge events with the prefix added violate the above rules, they cannot be mapped nor passed to Facebook.
💡 Want to send events that violated the Facebook event name rule? Alternatively, you can still map your events to one of the unused Facebook standard events.
If your app has already set up in-app event tracking in your Facebook SDK, this will duplicate your event data in Facebook. Therefore, use either of the below methods to avoid duplicate reporting on Facebook.
Stopping event tracking via Facebook SDK
Disable In-app event postback from the Airbridge dashboard.
💡 If both Facebook SDK and Airbridge report on a new user installing an app, Facebook will de-duplicate this app install event and count only once.
We highly recommend that you track your app events via Airbridge SDK only as this allows you to send them to other ad networks besides Facebook. To disable event logging via Facebook SDK, follow these steps in the Facebook App dashboard:
Go to the Facebook App Dashboard, and select your app.
On the left-hand menu, click ['Setting' > 'Basic Setting'].
Select the OS type, and switch off the 'Log In-App Events Automatically' toggle.
To disable Automatic Event Logging in the Facebook SDK in your app code, follow these instructions below:
Last touchpoint data from Facebook are mapped to Airbridge data as follows:
Airbridge Data | Facebook Data | Example |
---|---|---|
Channel | facebook.business | facebook.business |
Campaign | Facebook Campaign Name | AOS Install Campaign |
CampaignType | In the case of AAA campaign operation, 'Automated App Campaign' will be displayed. | Automated App Campaign |
AdGroup | Facebook Ad Set Name | Female user purchased in last 7 days |
AdCreative | Facebook Ad Name | Video |
CampaignID | Facebook Campaign ID | 23847486484930218 |
AdGroupID | Facebook Ad Set ID | 23847486490951350 |
AdCreativeID | Facebook Ad ID | 23847486494102155 |
Content | Campaign goal | PRODUCT_CATALOG_SALES |
SubPublisher | Platform name | |
SubSubPublisher1 | Ad format within the platform | instagram_stories |
SubSubPublisher2 | Ad related unique ID that user clicked or viewed | 23848170884980258 |
SubSubPublisher3 | Whether the install was from Facebook paid channel | TRUE |
IsViewThrough | Whether the attributed touchpoint was view-through(impression) | FALSE |
Airbridge standard and custom events are mapped to the Facebook custom event as follows:
Airbridge Event | Facebook Mapping Default Event | Facebook |
---|---|---|
Open (App) | Activate App | abr_open |
Sign-up (App) | Complete Registration | abr_sign_up |
Sign-in (App) | abr_sign_in | abr_sign_in |
Sign-out (App) | abr_sign_out | abr_sign_out |
Home Screen (App) | abr_home_screen | abr_home_screen |
Product Catalog (App) | abr_product_catalog | abr_product_catalog |
Search Results (App) | Search | abr_search_results |
Product View (App) | View Content | abr_product_view |
Add To Cart (App) | Add to Cart | abr_add_to_cart |
Order Complete (App) | Purchase | abr_order_complete |
Order Cancel (App) | abr_order_cancel | abr_order_cancel |
Airbridge Event | Facebook Mapping Default Event | Facebook |
---|---|---|
CUSTOM_EVENT_NAME | - | abr_CUSTOM_EVENT_NAME |
Note that Airbridge Sign-in (App), Sign-out (App), Home Screen (App), Product Catalog (App), and Order Cancel (App) are mapped to Facebook custom events as there are no matching Facebook standard events to map.
Note
Forwarding Uninstall (App) event to Facebook is currently not supported.
Take the following steps to integrate SKAdNetwork with Facebook Business (Meta). The SKAN conversion values need to be configured in advance on the [Management]>[SKAN Conversion Value Rule] page to proceed with the following steps.
1. Log in to your Facebook Business account and select "Events Manager".
2. Select "Data sources" from the left bar.
3. Select an app you want to measure with SKAN and click the [Settings] tab.
4. Click the "Start Setting Up Events" or "Edit Events" button under the [Configure App Events for SKAdNetwork] section.
5. Select "Import from Partner App" for the configuration method.
6. Navigate to [Integration]>[Integrated Ad Channels]>[Facebook Business]>[SKAdNetwork] in the Airbridge dashboard. Map the SKAN conversion value events to the Facebook standard events, swtich on the "Event Configuration Schema" toggle, and copy the URL.
7. Paste the URL you copied from the previous step into the "Connect to Import" field in the Facebook Business dashboard and click the "Connect" button.
8. Review the imported configurations and click the "Apply" button to complete the setup.
To edit the SKAdNetwork App events for Facebook Business, you need to change the dashboard setting in both Airbridge and Facebook Business.
1. In the Airbridge dashboard, navigate to [Integration]>[Integrated Ad Channels]>[Facebook Business] and turn off the "Airbridge Event Configuration Schema" toggle. Once the toggle is switched off, the color turns gray.
2. Go back to the Facebook Business dashboard and click the "Reset Events" button. Then, follow the steps described in the "SKAdNetwork Integration" section above.
Aggregate-level Data
Per Facebook’s privacy policy, campaign data with less than 1,000 impression events or less than 100 attributed install events are masked and displayed as the following:
Privacy Block: If all events are masked, “Privacy Block” will be displayed.
+α, ±α: If some events are masked, the numbers will be displayed with “+α, ±α.”
With the deprecation of Facebook’s AMM (Advanced Mobile Measurement) program, the device-level “View-trough” and “Click-trough” attribution data of Facebook campaigns are no longer available as raw data but available in the reports. Refer to the Campaign Parameter Mapping guide to view the touchpoint data from Facebook.
💡 Create a tracking link for a web campaign of Meta for Business(previously known as Facebook for Business) to view a consolidated report of web and app ads performance even with cost data.
Airbridge supports a tracking link for Meta for Business(MB) dedicated to web campaigns only.
Facebook web campaign-only tracking link lets you analyze both app and web performances(aggregated-level Data) in one place.
With Cost Integration, the cost data can be viewed along with web ads performance.
Facebook web campaign-only tracking link supports a dynamic parameter feature from Facebook. Therefore, Airbridge will get the campaign parameters directly from Facebook.
Here, you will find the instruction on how to set up the tracking link for Facebook, and what you can do with it.
Go to [Tracking Link] > [Create Tracking Link] > [Integrated Channels]
Search and select ‘Facebook Business’ from the Integrated Channel list.
Confirm the macro value that is applied in the default parameters.
The preset macros are defined by Airbridge and Meta for Business in advance. These are to check the attribution result with the same value on the Airbridge dashboard by receiving the values entered when creating ad campaigns in Facebook Ad Manager. While it is possible to modify the macros in Airbridge Dashboard, we recommend not editing these preset macros should you wish to receive them from Facebook Ad Manager.
We highly recommend you to use alphabet letters, numbers, and underbar(_) for your campaign parameters. Especially, the special character(/,#,+) and space is not recommended. Please read on more here >
Set up the redirection paths for each platform(Android/iOS/Desktop).
Attention
⚠️ Only the web URL is available for the redirection path. To measure app campaign performance, please follow MMP Integration here.
You can always find your tracking links from [Tracking Link List] page.
Channel type: Integrated
Channel Name: facebook.business
Confirm campaign, ad group, ad creative, and the path are applied accurately.
⚠️ To learn more about tracking link management, view Tracking Link Management.
Copy the tracking link you created in the Airbridge dashboard.
💡Tip: Simply click the link in the tracking link list, the link is automatically copied to your clipboard.
Go to the Facebook Ads Manager dashboard, and click the '+ Create' button.
At the campaign level, select a campaign objective other than default objectives for mobile apps (app installs, etc).
At the Ad set level, select ‘website’ as for the landing page.
Paste the copied tracking link to the website URL box.
You can check the applied parameters from the [Build a URL parameter]
💡 Facebook Business supports dynamic parameters. To find out what’s available, visit Facebook Business Support Center.
Complete the rest of the settings and launch your campaign.
⚠️ If you want to measure the attribution of the app installs to the website, please refer to the below guide.
After setting up an ad set, mark 'app event' in the 'traffic' section and then select an app to measure the ad performance. With this method, Airbridge can measure the attribution of the app installs to website traffic ads.
💡 Facebook business web campaign-only tracking link can measure the attribution for click-through ad campaigns. The view-through(impression) campaign is not supported.
Facebook dynamic parameters have a few limitations stated below. See Facebook business help center for details.
Name-based parameters will be set to the campaign, ad set or ad name used when the ad was first published. To change parameter values, you must create and publish a new campaign, ad set, or ad.
{{ad.name}}, {{adset.name}}, {{campaign.name}}
Facebook dynamic parameters don’t support Instagram and the app installs campaigns using collection ads format.
Facebook dynamic parameters can’t be used with mobile app deep links.
If you're adding URL parameters to an existing Facebook post and it links to a website URL off of Facebook, your URL parameters will only apply to URL clicks on the ad and not on clicks that may happen if someone sees the post organically and clicks a link.
Web campaign data is available on Actuals Report. See Viewing Facebook Ad App Performance.
Can I create a tracking link for the app campaign?
No. Facebook Business App campaigns can be tracked and measured via MMP integration only.
Can I create a Facebook tracking link in the Custom Channel?
You can create a Facebook tracking link in the custom channel, but the tracking link can’t be used for measuring app campaign performance. Use web campaign-only tracking links to view a consolidated report of web and app ads’ performance.
How can I redirect users to the app?
Web campaign-only tracking links don’t support redirection to the app. If you wish to redirect users to the app, please set up Facebook MMP integration.
Does deeplink work for web campaign-only tracking links?
Web campaign-only tracking links don’t support deeplink at the moment.
I see different values on the campaign parameters.
For the special character /, #, + and space in the campaign parameters from Facebook for Business will be replaced with different values in accordance with Airbridge's parameter rules. See Tracking link structure and parameters.
Starting October 2021, Facebook has ended AMM(Advanced Mobile Measurement) program, and device-level data (raw data) of users attributed to Facebook become restricted. However, for Android app installs, advertisers can leverage the Facebook Install Referrer solution to direct users to Google Play Store to collect Facebook campaign metadata(touchpoint data) and raw data.
Facebook campaign touchpoint data coming through Google Play Install Referrer are encrypted by AES-GCM method using LibSodium within the source field of utm_content. Advertisers need to provide a Decryption Key issued by Facebook so for that Airbridge to decrypt the data and attribute users accordingly. The raw data report is available for the app installs and subsequent in-app events attributed from the Google Play Install Referrer touchpoint.
Enter your Install Referrer Decryption Key issued from Facebook into your Airbridge dashboard referring to the guide below.
Caution
Airbridge Android SDK must be installed in your app in advance to use Google Play Install Referrer.
[Meta for Developers] Dashboard
In the Meta Developers dashboard, go to [My App] page and select the app that you want to use Google Play Install Referrer.
Under [Basic > Settings], scroll down to the Android section. Copy the Install Referrer Decryption Key. If you don't see the Android menu, click 'Add Platform' button and select 'Google Play'.
[Airbridge] Dashboard
Go to [Integrations] > [Integrated Ad Channels] > [Facebook Business] > [Channel Integration].
Scroll down to the Google Play Install Referrer Integration section. Paste the copied Install Referrer Decryption Key in the Decryption Key field.
The screen below will be shown once the Decryption Key is registered. If the Google Play Install Referrer has the encrypted metadata sent from Facebook, the decryption automatically begins.
Attention
If an incorrect Decryption Key is registered, the data will not be decrypted properly. If you delete the Decryption Key by mistake, you may register the same Decryption Key again.
Facebook provides 9 ad campaign metadata via the Google Play Install Referrer, and each of them is mapped with Airbridge’s campaign parameter as follows.
Facebook Campaign Meta Data Field Name | Facebook Campaign Meta Data Field Name Raw | Airbridge Data Field Name | Airbridge Data Field Name Raw |
---|---|---|---|
Ad Campaign Group Name | campaign_group_name | Campaign | attributionResult.attributedCampaign |
Ad Campaign Group ID | campaign_group_id | Campaign ID | attributionResult.attributedCampaignID |
Ad Campaign Name | campaign_name | Ad Group | attributionResult.attributedAdGroup |
Ad Campaign ID | campaign_id | Ad Group ID | attributionResult.attributedAdGroupID |
Adgroup Name | adgroup_name | Ad Creative | attributionResult.attributedAdCreative |
Adgroup ID | adgroup_id | Ad Creative ID | attributionResult.attributedAdCreativeID |
Ad Objective Name | ad_objective_name | Content | attributionResult.attributedContent |
Ad Publisher Platform | publisher_platform | Sub Publisher | attributionResult.attributedSubPublisher |
Ad ID | ad_id | Sub Sub Publisher 2 | attributionResult.attributedSubPublisher2 |
Ad Account ID | account_id | Ad Account ID | attributionResult.attributedAdAccountID |
Encrypted metadata
referrer = {
utm_content: {
source: {
"data": "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",
"nonce": "b7203c6a6fb633d16e9cf5c1",
},
...
},
...
}
Decrypted metadata
{
"account_id": 988056874045064,
"ad_id": 59263050382376798,
"ad_objective_name": "APP_INSTALLS",
"adgroup_id": 63244591281507997,
"adgroup_name": "discount_banner",
"campaign_group_id": 47071347859859780,
"campaign_group_name": "install_summer_promotion",
"campaign_id": 20683163274650358,
"campaign_name": "aos_female",
"is_instagram": true,
"publisher_platform": "instagram"
}
| Google Play Install Referrer | MMP API |
---|---|---|
Channel Name | facebook.business |
|
Touchpoint Generation Type | Facebook Install Referrer | Self-attributing Network |
Touchpoint Type | Click-through | Click-through and View-through |
Touchpoint Timestamp | 1 hour prior to the install (actual time of engagement not provided) | Actual time of engagement |
Aggregated data | Yes | Yes |
Raw Data (Device-level Data) | Yes | No |
Privacy Block | Yes |
|
Data Retention Period | 1 year | 6 months |
Data Transmission to ad networks/third parties | Data are masked as “unattributed” |
|
Notes | • Provides attribution data of Limit Ad Tracking (LAT) users • If both the Google Play Install Referrer data and the MMP API data are available, the former is prioritized in attribution | - |
You can view both the encrypted and decrypted version of the metadata provided by Facebook via the Google Play Install Referrer and conversions attributed to the touchpoints as follows.
Encrypted metadata is available in the existing “Facebook Install Referrer” field under App Raw Data and App Real-time Log panel.
Decrypted metadata is available in the new “Facebook Install Referrer” field under App Raw Data and App Real-time Log.
App Raw Data
Go to [Raw Data] > [App Raw Data] and click 'Export Raw Data'. When prompted, select events and select 'Facebook Install Referrer' as the event property. You may search it for faster results.
App Real-time Log
For any events attributed to Facebook Google Play Install Referrer, you can find the details from [Raw Data]>[App Real-time Logs].
You can add “Touchpoint Generation Type” field as a groupby in Actuals and Trend report, or as a property in Raw Data configuration.
| MMP API Data | Google Play Install Referrer |
---|---|---|
Touchpoint Generation Type | Self-attributing Network | Facebook Install Referrer |
Actuals Report
App Raw Data
Google Play Install Referrer is only available for Android OS.
App installs that occurred from other than the Google Play Store (e.g. Third-party Android App Store, such as Galaxy Apps, Amazon Appstore, etc.) are not provided.
The data are only available on click-through conversions but no view-through conversions.
Facebook ad campaign metadata provided via the Google Play Install Referrer is measured on a “last-click” rule-based.
The raw data of conversions attributed to the Google Play Install Referrer are only available to the advertiser. The data sent to ad networks and third parties are masked as “unattributed”.
The data provided via the Google Play Install Referrer are retained for up to 1 year.
The touchpoint data collected by the MMP API are available as aggregated-level data on conversions (installs, opens, re-installs, etc.) attributed to Facebook ad campaigns regardless of OS type.
On the other hand, the Google Play Install Referrer provides encrypted data for decryptable touchpoints for app installs and post-install events that occurred on Android only. The data is available on both aggregated data (Actuals Report) and device-level data (App Raw Data and App Real-time Log).
App installs on Android attributed to Facebook can be used only if the device ID is available. Facebook Self-Attribution data for Android can be used only if the device ID can be collected. On the other hand, Google Play Install Referrer attribution data can be used for Android 12 or later even if the device ID can’t be collected.
Google Play Install Referrer Priority Rule
If both the Google Play Install Referrer data and the MMP API data are available, the former is prioritized.
The Google Play Install Referrer collects and uses the raw data on Facebook ad campaigns that direct users to the Google Play Store from which they install the app. The raw data are collected and encrypted whether the Decryption Key is registered or not but they can be decrypted and recorded only after a valid Decryption Key is registered on the Airbridge dashboard.
Yes, the Google Play Install Referrer data are only available on click-through conversions for app installs on Android. However, Facebook provides both click-through and view-through conversions for self-attributed installs via MMP API.
Yes. Airbridge supports data export to AWS and GCS(Google Cloud Service). Learn how to integrate in the developer guides below.
No. Facebook issues only one Decryption Key for every app registered on 'Meta for Developers' dashboard. You need to register the Decryption Key once.
Enabling Facebook cost integration gets you the click, impression, and cost data for your Facebook Campaign, Adset, and Ad level. If you want to enable cost integration successfully, you must start MMP integration first. If not, cost integration doesn't work properly.
Once successfully connected, the below data is available at the campaign and ad group level.
Metric
Impressions (Channel)
Clicks (Channel)
Cost (Channel)
Groupby
Event Datetime fields
Event Date, Event Year, Event Month, Event Week, Event Day of the month, Event Day of the week, Event Hour
Campaign Parameters
Channel, Campaign, Ad Group, Ad Creative, Campaign ID, Ad Group ID, Ad Creative ID, Ad Account ID, Country
Go to [ Integrated Ad Channels > Facebook Business > Cost Integration ] and turn on the toggle.
Click 'Facebook Login' button, then enter your login credentials
Grant Airbridge access your Facebook ads and related stats.
Select and sync ad accounts you wish to pull cost data.
Caution
Once you log in to Facebook, make sure to select ONLY the ad accounts you want to sync. Among the ad accounts accessible from the logged-in account, the currently linked ad accounts are not shown in the list.
After selecting the ad account to be integrated, Airbridge will start getting the data according to the update schedule.
💡 When an update related to Facebook cost integration occurs, the most recent modification date and the last modified account information that performed the corresponding action are displayed. You can click the arrow icon to quickly move to the Activity History page filtered by its date and 'facebook.business' channel.
Switching off 'Facebook Cost Integration' toggle will stop pulling cost data from associated ad accounts.
Disabling the connection does not impact historical data.
You can always reactivate the cost sync by toggling back on the ' Facebook Cost Integration' as long as you haven't deleted the linked ad accounts; you may have to log in again if you delete the Facebook account from the Airbridge dashboard.
If you need to delete any connected ad accounts for any reason, delete them by clicking [ 'Action' > 'Delete' ] on the right-hand menu.
If you want to connect additional ad accounts to the current account list, click 'Facebook Login' to add. The rest of the process remains the same as the 'Cost Integration Setup' guide.
Airbridge gets cost data from Facebook once the 'Facebook Cost Integration' toggle is ON.
Cost data updates every 4 hours(12AM, 4AM, 8AM, 12PM, 4PM, and 8PM), and Airbridge receives data from the last 7 days.
Waiting
: New ad account is added and is now waiting for the cost data to be updated. Cost data updates every 4 hours(12AM, 4AM, 8AM, 12PM, 4PM, and 8PM).
Active: The integration is up and running. The last time Airbridge successfully updated cost data is displayed.
Error: Cost data can't be updated if one of the following happens.
Invalid Credential: Login error. Login info changes such as password change may cause this type of error. To resolve this issue, delete the account and re-register it again.
Facebook API is not responding: In the latest update, Facebook API is not responding to Airbridge.
Warning: In the latest update, the API has not returned any cost data matching Airbridge campaign attribution data in the last seven days.
Expired: Cost data will not be updated if one of the following happens.
Facebook Token is expired
The user deletes access to the Airbridge dashboard app within Facebook.
The connected ad account is deactivated
To view your Facebook cost data, add the below metrics in the Actuals report.
Touchpoint
Impression (Channel)
Clicks (Channel)
Cost
Cost (Channel)
💡 'Impressions' and 'Clicks' metrics are touchpoint data collected via Airbridge tracking link, and 'Impressios (Channel)' and 'Clicks (Channel)' metrics are touchpoint data directly received from ad-network(Facebook).
When viewing Facebook cost data, be aware of the following:
Privacy Block: Due to the Facebook privacy policy, Impression (Channel) data of fewer than 1,000 is masked 'Privacy Block' in the aggregate reports. Refer to 'Note for Aggregate-level Data' for more details.
Cost Data Discrepancy: Slight data discrepancy may occur due to its update cycle(every 4 hours). Also, while Airbridge pulls the cost data of the last seven days, Facebook may update the cost older than seven days for various reasons such as ad spend payback and so on.
Campaign parameter name change: After cost integration, changing your campaign, ad set, or ad name may impact conversion data mapping. We highly recommend you not modify campaign parameter names.
Currency: We recommend setting up the same currency type between Airbridge and Facebook. Otherwise, Cost (Channel) data reflects the currency type you set in your Facebook Ad account.
Unexposed cost data: Facebook cost data is available in the campaign, ad set, and ad level. So it is natural that you won't find cost data for the fields not related to the campaign, ad set, and ad creative.
Group by Campaign ID
Group by Campaign ID and Event Category
App owners and marketers are accessible to the Facebook setup menu, but agencies cannot access or control any of the Facebook settings in the Airbridge dashboard at the moment.
Airbridge plans to support a function where an app owner or marketer can grant agencies access to the Facebook setup menu.
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