- Multiple postbacks: SKAN 4.0 sends up to 3 postbacks, a shift from 1 postback in SKAN 3.0.
- Conversion window and postback delays: The conversion window and postback delays have become longer to ensure user privacy.
- Postback data tier: Postback data tier is assigned to postbacks.
- Double conversion value system: The event data is sent in fine conversion values and coarse conversion values depending on the postbacks.
Basic Principles
SKAN 4.0 operates on the following basic principles.- Conversion value: SKAN 4.0 sends a fine conversion value, which is a number from 0-63, and a coarse conversion value, which is a value from “low,” “medium,” and “high.”
- Conversion window: Each postback has its own conversion window during which the user action is tracked.
- Window 1: 0-2 days post-install
- Window 2: 3-7 days post-install
- Window 3: 8-35 days post-install
- Random postback timer: All 3 postbacks have their own randomized timer, which starts 24 hours after the conversion window is closed. For example, when an app install occurs, Window 1 closes 2 days after install, and the random postback timer starts on Day 3.
- SKAN 4.0 tracks the app install event by determining the attributed channel in the user’s device.
- The post-install events are measured, and a conversion value is determined.
- The conversion value is sent via postback once the random postback timer is initiated.
- The channel sends the conversion value to Airbridge.
- Airbridge decodes the conversion value into event data according to the conversion data mapping.
- Airbridge shows the attribution data in the dashboards.
Postbacks
SKAN 4.0 sends up to 3 postbacks. Depending on the user action, only 1 or 2 postbacks are sent, or all 3 postbacks are sent. To receive multiple postbacks, the following conditions must be met.- The iOS version of the user’s device must be 16.1 or later.
- The Airbridge iOS SDK installed in your app must be version 1.33.1 or later.
- The ad channel must support SKAN 4.0.
- The postback data tier must be Tier 1, Tier 2, or Tier 3.
Conversion Window and Random Postback Timer
The conversion window and random postback timer are different for each of the 3 postbacks. All postbacks are activated following the SKAN 4.0 rules when a user installs your app and opens it for the first time. Refer to the following image and table.Postback random timerThe random postback timer always starts 24 hours after a conversion window closes. For example, when Window 1 closes 48 hours post-install, the random postback timer starts 24 hours later and the postback is sent any time starting from 72 hours to 96 hours post-install.
Lock Window
The lock window is a new feature introduced in SKAN 4.0, which allows the conversion window to close when a certain conversion value is reached and start the random postback timer early. For example, when Window 2 is locked on Day 5, the random postback timer starts on Day 7. Window 3 starts on Day 8 as scheduled, regardless of the lock window being activated. Refer to the following image.Information You Can Get From Postbacks
SKAN 4.0 offers various information: a source ID consisting of a two to four-digit number, information about app reinstallation, winning touchpoints, and the postback order. This information is sent via postbacks any time when the random postback timer is initiated.Postback data tier
In SKAN 4.0, there are 4 postback data tiers from Tier 0 to 3, which are assigned by Apple. The more your user acquisition campaigns drive installs, the higher your tier and the more data in your postbacks. No conversion value is sent when your postback data tier is Tier 0.No conversion valueYou may receive no conversion value even if your postback data tier is 1, 2, or 3. No conversion value means that the user didn’t perform any event or performed an event that is not mapped to the conversion values and thus not measured.