Reinstall Report - Airbridge Help Center

In the Reinstall Report, you can gain insights into the channels that drive the most installs and the ratios of new and reinstall users.

Reinstall in Airbridge

When a user installs an app and installs the app again within a year, that install is categorized as a reinstall⁠.

New install and reinstall

For example, let’s say a user performed the following events.

2020-01-01: First install
From 2020-01-02 to 2021-01-01: No event
2021-01-02: Install

The install performed on 2021-01-02 is categorized as a new install.Let’s say the same user performed the following events.

2021-01-02: Install
2021-03-01: Install

The install performed on 2021-03-01 is categorized as a new reinstall as it was performed within 1 year after the install that was performed on 2021-01-02.

Configuring a Report View

The Reinstall Report shows the number of unique installs that occurred during the set date range as well as the number of users who performed first installs and reinstalls.

Date range

The Reinstall Report shows unique installs that occurred during the set date range. Use the calendar filter to configure the date range.

Date range settings

The date range can be set using the following conditions.

Condition	Date Range
Between	From start date to end date
Since	From start date to today
Last	Last n days/weeks/months until yesterday

When using “Last,” options such as “Include today,” “Include this month,” and “Offset” can be added.For example, if you select Last 30 days and add Offset + 3 days, the date range will start 33 days before today and end 4 days before today.

Channels

You can view the data by channel type.

The available channel types are as follows.

All Channels: Shows data of all integrated channels and custom channels.
Integrated Channel: Shows data of integrated channels.
Custom Channel: Shows data of custom channels.

Understanding the Reinstall Report

The Reinstall Report allows you to view results based on the set date range and channel type. The report displays the total number of unique installs, the number of users who performed first installs and re-installs, and the ratio of first installs.

Supported features

Refer to the table below to learn how to share your report with others.

Feature	Description	User Guide
Grant App Access	Invite users to the Airbridge App and assign app roles. The data users can access depends on their app roles. Users invited to the Airbridge App can access other features. Invite users after careful consideration.	- Grant App access - Airbridge User Management

Attention

Supported features and limitations of the Reinstall Report

The table below outlines the features and limitations of the Reinstall Report.

Supported features and limitations	Description
Self-serve Metrics, Custom Metrics, Custom GroupBys	Not supported
Timezone	The configured Airbridge App timezone. Configurable per report view.
Currency	The configured Airbridge App standard currency
Data visualized in	Tables, charts
Data refresh cycle	Real-time
Aggregated data	App event data
Custom events	Not supported
Maximum no. of rows in the Airbridge dashboard	40 rows
Maximum no. of rows in the CSV file	40 rows
Data available of	Past 1 year (From D-365 to D-0)
Maximum date range configurable for a single report view	90 days

​Reinstall in Airbridge

​Configuring a Report View

​Date range

​Channels

​Understanding the Reinstall Report

​Supported features

​Attention