In this page, you can manage users who can access the dashboard. You can also invite new in-house marketers or agencies via the [+ Invite User] button.
Invite New User
An invitation link will be sent to new users you invited. Also you may register multiple users by pressing enter after an email.
If the agency's name you are trying to add is not found in the drop-down list, please contact your designated CSM or Platform team. ( email@example.com )
Delete Existing User Authority
Only the 'Owner' is able to remove the authority of the other accounts (Agency & In-house Marketer). Click to ⋯ button in Actions tab to remove the user. Then the status of the user type will be changed to
Expired status and will remain in the dashboard for the record.
💡 The feature of changing specific user type (e.g. Agency → In-house Marketer) is not available at the moment. Please contact firstname.lastname@example.org for further support.
App User Type
Owner : Owner status is granted to the first user that registers the app. The owner has access to all features in App Management. The Owner is granted full access to complete statistics of the app, including the data generated by in-house agencies.
In-house Marketer : Can be registered by Owner or other in-house marketers. Equal permissions (e.g. app management, statistics) will be granted as the Owner.
Agency : Can be registered by Owner, In-house marketers or users belonging to the same agency. Agency accounts are only permitted to view agency-generated statistics. Agencies are not permitted to access app management features such as Postback settings or attribution period settings.
In-house Marketers cannot delete the owner's authority or delete the app. Agencies' authorities are to be added.