User Management

In this page, you can manage users who can access the dashboard. You can also invite new in-house marketers or agencies via the [ + Invite User ] button.





Invite New User


An invitation link will be sent to new users you invited. Also, you may register multiple users by pressing enter after an email.  

If the agency's name you are trying to add is not found in the drop-down list, please contact your designated CSM or Platform team. ( )


Delete Existing User Authority


Only the 'Owner' is able to remove the authority of the other accounts (Agency & In-house Marketer). Click to ⋯ button in Actions tab to remove the user. Then the status of the user type will be changed to Expired status and will remain in the dashboard for the record.

💡  The feature of changing specific user type (e.g. Agency → In-house Marketer) is not available at the moment. Please contact for further support. 


App User Type

  • Owner: Owner status is granted to the first user that registers the app. The owner has access to all features in App Management. The Owner is granted full access to complete statistics of the app, including the data generated by in-house agencies.

  • In-house Marketer: Can be registered by Owner or other in-house marketers. Equal permissions (e.g. app management, statistics) will be granted as the Owner.

  • Agency: Can be registered by Owner, In-house marketers or users belonging to the same agency. Agency accounts are only permitted to view agency-generated statistics. Agencies are not permitted to access app management features such as Postback settings or attribution period settings.

In-house Marketers cannot delete the owner's authority or delete the app. Agencies' authorities are to be added. 


User Activity History

The owner and In-house marketer can check each user's recent activity history simply by clicking [ Last Active Time ].



When moving to the Activity History, it will automatically filter by the user's email address that you clicked on. The default search period is applied from the latest activated to 7 days before.


Click any activity from the list to open the expanded window on the right and check the details. 


💡 The user must have logged in since 2019. 09. 01 to be searched in the Activity History. 

💡 For further detail about Activity History, please read on 'Activity History Management' article.



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