Raw Data Export
How long does it take for data collected through the SDK to be made available for data export?
How long does it take for data collected through the SDK to be made available for data export?
If you fail to export the desired data even after 2 hours, check the [App Real-time Log] or [Web Real-time Log] menu to see whether data is being successfully collected.
What's the difference between Private IP and Client IP?
What's the difference between Private IP and Client IP?
- Private IP (device.deviceIP): Network IP assigned by a private network router.
- Client IP (device.clientIP): Public IP address assigned by the user’s ISP.
Events containing data from multiple products are being sent through the SDK. Can I export the raw data?
Events containing data from multiple products are being sent through the SDK. Can I export the raw data?
Yes, raw data export is possible. When exporting raw data from events containing data from multiple products as a CSV file, the “Product List” column will contain the data for each product in JSON String format.
When the data type is an Array or a Map, what format is used to export the raw data?
When the data type is an Array or a Map, what format is used to export the raw data?
Airbridge exports raw data of Array or Map data types in String format.Example
- Data: {“personalColor”: “red”}
- Raw data in the exported file: ”{""personalColor"": ""red""}”
Q. Why do some app events in the raw data don't have the Network Carrier information?
Q. Why do some app events in the raw data don't have the Network Carrier information?
An event without a Network Carrier indicates that the device on which the event occurred lacks Network Carrier information. Devices without Network Carriers include those operating without a SIM card.
Real-time Logs
In what order are the real-time logs provided?
In what order are the real-time logs provided?
The real-time logs are listed in the order of log collection, not in the order of the eventTimestamp.