Check permissions before exporting raw dataAgency accounts must be granted property access by an Owner or In-house Marketer account before they can export raw data. Without this access, no properties are available during the export process. For details, see Set agency permissions below.
Export app raw data by cohort
Set a cohort of users based on events they did or didn’t trigger, and export raw data only for the users in that cohort. Audience export provides only user identifiers, but a cohort-based raw data export also includes the events and campaign data those users generated. You get exactly the data you need for analysis right away, without exporting every user’s raw data and processing it separately. Because the cohort uses the same criteria as your Airbridge reports, you can compare your report figures and raw data on a consistent basis.NoteCohort-based export is available only in [App Raw Data Export], not in [Web Raw Data Export]. If you don’t set a cohort, you export every user’s raw data, just as before.
Use cases by industry
Below are common scenarios for using cohort-based raw data export.Export raw data
In the Airbridge dashboard, go to [Raw Data]>[App Raw Data Export] or [Web Raw Data Export] and click Export Raw Data. The export process has up to six steps:- Define conditions (set a cohort)
- Select events
- Select event properties
- Add a filter
- Preview data
- Select date range
Step 1: Define conditions (set a cohort)
NoteCohort-based export is available only in [App Raw Data Export], not in [Web Raw Data Export]. If you don’t set a cohort, you export every user’s raw data, just as before.
Step 2: Select events
Select the events you want to export as raw data. You must select at least one event to move to the next step. Airbridge events are divided into Standard Events and Custom Events. Select events individually or by event category. On the right side of the dashboard, check the number of selected events by event category. Select an event category name to jump to that category.Step 3: Select event properties
Select the properties you want to see in the exported raw data. Properties are sub-attributes of an event. Event Category is always selected, and you can move to the next step without selecting any others. On the right side of the dashboard, check the number of selected properties by property category. Select a property category name to jump to that category. The properties you select appear as columns in the downloaded CSV file. For the list of supported properties and detailed descriptions, see the Airbridge Data Spec. You can find property names under Field Name.Step 4: Add a filter
Add a filter to any property, or move to the next step without one. A filter exports only the data that includes or excludes a specific value. Supported filters can vary by property.Step 5: Preview data
Check the results of your previous settings in the preview. The preview is based on data collected over the last three days, and you set the export period in the next step. The actual export results can differ from the preview. If you don’t see the results you expect, wait about 10 minutes and try again.Step 6: Select date range
Set the export period for your raw data. You can export up to 31 days of data from within the range between today (D-0) and 179 days ago (D-179). For example, if you export raw data on August 30, you can set an export period anywhere from March 4 to August 30. Within that range, you can export up to 31 days at a time. Once you finish setting the export period, click Request Export to start the export. When the export is complete, Airbridge sends a completion notice to the email registered to your Airbridge account. When the export completes successfully, check the file size in the Status and Download column of the [Raw Data]>[App Raw Data Export] or [Raw Data]>[Web Raw Data Export] list. Click the file size to download the raw data as a CSV file.Check your raw data request history
In the Airbridge dashboard, go to [Raw Data]>[App Raw Data Export] or [Raw Data]>[Web Raw Data Export] to see the account that requested each export, the request time, the template name, and the status. Click a row to see more details, including the events, properties, and filters that were set, along with the account permissions. Requests with a cohort also show the cohort conditions; requests without one show a hyphen (-). When a file size appears, you can download the raw data. If the export didn’t complete successfully or the file can’t be downloaded, the status message explains why. The status messages and their meanings are as follows:Use saved raw data templates
Save an export configuration you use often as a template, then select the template to export raw data without setting everything up again. Cohort settings are saved with the template too, so you can reuse them when you export with the same cohort conditions. In the Airbridge dashboard, find all export history in the [Request History] tab of [Raw Data]>[App Raw Data Export] or [Raw Data]>[Web Raw Data Export], and find your saved templates in the [Saved Templates] tab.Create a raw data template
Create a new template by clicking Create Template in the [Saved Templates] tab, or by duplicating an existing template. You can also click a row in the [Request History] tab and select Save as Template.Use preset templates
A preset is a template that bundles commonly used combinations of events and properties in advance. Select a preset to export raw data right away, without any extra setup. Airbridge provides two presets, and the situations where each one works best are as follows:
You can also copy a preset, change some of its settings, and save it as a template under a different name.
Edit and duplicate templates
In the [Saved Templates] tab, click [Actions] on a row to see Edit, Duplicate, and Copy Settings.Delete a template
In the [Saved Templates] tab, click [Actions] on the template you want to delete, and Delete appears. Click Delete to remove the template.AttentionA deleted template cannot be recovered.