Airbridge Onboarding Overview

    👋 Introduction

    This document is an onboarding guide designed to support customers who are onboarding to Airbridge for the first time. Through this guide, we aim to help you implement Airbridge smoothly and efficiently.


    🚀 About Airbridge

    Airbridge is a Mobile Measurement Partner (MMP) that enables unified analysis of advertising performance across mobile apps and websites.

    With Airbridge, you can:

    • Analyze marketing performance using last-touch attribution and multi-touch attribution

    • Measure app and web performance together within a single platform

    • Leverage advanced features such as:

      • Deeplinking

      • Audience Manager

      • Ad fraud detection

      • Raw data export

    By adopting Airbridge, you can accurately measure campaign performance and maximize the effectiveness of your advertising channels. This allows you to develop stronger marketing strategies while optimizing costs.

    Many customers are already achieving meaningful results with Airbridge. You can explore detailed examples through the links below:


    🧭 Onboarding Process Overview

    This section provides an overview of the expected timeline, required stakeholders, and key stages of the Airbridge onboarding process.


    ⏱️ I. Onboarding Timeline

    • Minimum: Approximately 2 weeks (depending on internal resources)

    • Typical: 4–8 weeks

    • MMP migration cases: 8–12 weeks


    👥 II. Required Stakeholders

    The following roles are typically involved during the onboarding process:

    🧑‍💼 Marketer

    • Register the Airbridge app

    • Connect advertising channels

    • Design conversion events

    • Invite and configure dashboard users

    👨‍💻 Developer

    • Install the Airbridge SDK

    • Configure deeplinks

    • Implement event tracking

    • Install additional SDKs if required

    • Deploy the app


    🔄 III. Onboarding Process Breakdown

    Airbridge onboarding generally consists of three main stages, outlined below.


    🔹 1. Preparing for Airbridge Implementation

    Tasks that marketers should complete in advance before development begins.

    ▶ For more details, refer to 1. Preparing for Airbridge Implementation.

    Step

    Owner

    Task

    Notes

    1.1

    Marketer

    Register the Airbridge app

    Register the service app. A development app can also be registered if needed.

    1.2

    Marketer

    Plan advertising channel operations

    Identify the advertising channels to be used and request integration if required.

    1.3

    Marketer

    Design events to be tracked

    Define conversion events and related properties for performance measurement.

    1.4

    Marketer / Developer

    Decide on optional feature development (Optional)

    Review and determine whether additional Airbridge features are required.


    🔹 2. Performing Airbridge Development Tasks

    SDK-related development tasks handled by developers.

    ▶ For more details, refer to 2. Performing Airbridge Development Tasks.

    Step

    Owner

    Task

    Notes

    2.1

    Developer

    Install the Airbridge base SDK

    Download and install the SDK.

    2.2

    Developer

    Configure iOS IDFA collection

    Implement IDFA collection on iOS.

    2.3

    Developer

    Configure deeplinks

    Set up deeplinks to route users to specific in-app pages.

    2.4

    Developer

    Send events

    Collect conversion events to measure campaign performance.

    2.5

    Developer

    Install additional SDKs (Optional)

    Complete any additional SDK integrations if required.

    2.6

    Developer / Marketer

    Test the SDK

    Verify that the SDK has been installed and configured correctly.

    2.7

    Developer

    Deploy the app

    Release the app version with the Airbridge SDK installed.


    🔹 3. Getting Started with the Airbridge Dashboard

    Dashboard setup required for marketers to track and analyze advertising performance.

    ▶ For more details, refer to 3. Getting Started with the Airbridge Dashboard.

    Step

    Owner

    Task

    Notes

    3.1

    Marketer

    Connect Self-Attribution Network (SAN) channels

    Integrate SANs such as Meta Ads, Google Ads, and Apple Search Ads.

    3.2

    Marketer

    Create tracking links

    Generate tracking links to measure advertising performance.

    3.3

    Marketer

    Configure postbacks

    Set up postbacks for campaign optimization and reconciliation.

    3.4

    Marketer

    Review performance reports

    Monitor campaign performance using Airbridge reports.

    3.5

    Marketer

    Manage advertising performance (Optional)

    Use additional Airbridge features to manage and optimize performance.


    📊 Checking Airbridge Plan Limits & Usage

    You can review your Airbridge plan limits and current usage using the link below:


    ❓ Frequently Asked Questions

    ▸ Is it mandatory to install the Airbridge SDK?

    Yes. The Airbridge SDK performs several critical functions:

    • Collects essential attribution data required for performance analysis

    • Enables deeplinking by routing users to specific in-app pages

    • Collects in-app conversion events generated by user actions

    To fully utilize all Airbridge features, installing the SDK is required.


    ▸ When can Airbridge be fully used after app deployment?

    Once the app version containing the Airbridge SDK is deployed, Airbridge can collect:

    • App installs

    • Deeplink opens

    • App opens

    • Other conversion events

    However, the point at which Airbridge can be used most effectively depends on the type of campaign being run.

    📌 App Install Campaigns

    • Campaigns can be launched immediately after deploying the SDK-enabled app.

    • For rewarded install campaigns, it is recommended to allow sufficient time after deployment before launching campaigns.

    ▶ Why does Airbridge record more install events than internal data after deployment?

    📌 Retargeting (Re-engagement) Campaigns

    • Stable retargeting requires a sufficiently high proportion of users to be on an app version that includes the Airbridge SDK.

    • Conversion events from users on older app versions without the SDK cannot be accurately tracked.

    • If rapid retargeting is required, consider encouraging app updates or enforcing a mandatory update.


    🔗 Airbridge Official Resources

    Resource

    Description

    Airbridge User Guide

    Guidance on how to use the Airbridge dashboard effectively

    Airbridge Developer Guide

    Instructions for SDK installation and configuration

    Airbridge API Reference

    Documentation for Airbridge APIs

    Airbridge Library

    Access to handbooks and case studies

    Airbridge Academy

    Educational videos covering Airbridge fundamentals


    ▶ Next Steps

    This concludes the overview of the Airbridge onboarding process.

    Please proceed to the next document to continue your onboarding journey:

    👉 1. Preparing for Airbridge Implementation

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