Integration Status

    Airbridge provides a comprehensive overview of all ad channels and third-parties integrated with your app in one place. This helps you catch integration issues early and keep your performance data accurate.

    View Overall Integration Status

    Check all your integration statuses at a glance by going to [Integration]>[Integration Overview] in your Airbridge dashboard. The [Data In] section on the left shows ad channels that Airbridge collects data from. The [Data Out] section on the right shows ad channels and third-parties that Airbridge transmits data to. Any integrations with errors appear highlighted in red at the top.

    Check Data Flow from Ad Channels to Airbridge

    The [Data In] section under [Integration]>[Integration Overview] shows whether Airbridge is collecting ad channel data properly through integrations. The integration types you can check in [Data In] include:

    • Channel integration

    • Cost integration

    • SKAN (SKAdNetwork) integration

    • Campaign API integration

    [Data In] consists of up to two parts:

    Taking action on errors

    The [Error Occurred] in [Data In] shows how many ad channels have issues and lists them. Integration types with errors appear on the right side of each channel. Click on an item to see the configuration and data collection status for each integration type.

    Resolving configuration issues

    Click to expand a channel and check the configuration status for each integration type. When setup is complete and active, the configuration status shows as normal (✓). For other cases, see the steps below.

    Resolving data collection issues

    Click to expand a channel and check the data collection status for each integration type. When the integration stays active and data is collected on schedule or there's no data to collect, the Data status shows as normal (✓). For other cases, see the steps below.

    Data collection schedule varies by integration type. Channel integrations collect data every hour, cost integrations every 4 hours, and SKAN integrations and Campaign API integrations every 24 hours.

    See Actuals report

    When you click to expand a channel, you'll see "See Actuals Report" buttons for each integration type. After taking action on integrations with errors, check the data collection status in the Actuals report. This button is also available for integrations in normal status.

    The report opens with the ad channel already filtered, and includes metrics and groupbys relevant to the integration type. For example, SKAN integration opens with SKAN Events (App) metric and SKAN-related groupbys like Event Category, Event Date, and Campaign automatically applied. The date range is set to the last 7 days including today.

    Check Data Flow from Airbridge to Ad Channels and Third-Parties

    The [Data Out] section under [Integration]>[Integration Overview] shows whether Airbridge is transmitting data properly to ad channels and third-parties through integrations. The integration types you can check in [Data Out] include:

    • Conversion API integration

    • Ad channel postback

    • Data storage integration

    • Other third-party integration (non-data storage)

    [Data Out] consists of up to four parts:

    Taking action on errors

    The [Error Occurred] in [Data Out] shows how many ad channels and third-parties have issues and lists them. Integration types with errors appear on the right side of each channel and third-party. Click on an item to see the configuration and data transmission status for each integration type.

    Resolving configuration issues

    Click to expand a channel or third-party and check the configuration status for each integration type. When setup is complete and active, the configuration status shows as normal (✓). For other cases, see the steps below.

    Resolving data transmission issues

    Click to expand a channel or third-party and check the data transmission status for each integration type. When the integration stays active and data is transmitted successfully, the status shows as normal (✓). For other cases, see the steps below.

    Data transmission schedule varies by integration type. Conversion API integrations transmit data in real time, and Data storage integrations cost integrations every 24 hours.

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