If you fail to export the desired data even after 2 hours, check the [App Real-time Log] or [Web Real-time Log] menu to see whether data is being successfully collected.

• Private IP (device.deviceIP): Network IP assigned by a private network router.

• Client IP (device.clientIP): Public IP address assigned by the user's ISP.

Yes, raw data export is possible. When exporting raw data from events containing data from multiple products as a CSV file, the "Product List" column will contain the data for each product in JSON String format.

Airbridge exports raw data of Array or Map data types in String format.

Example

• Data: {"personalColor": "red"}

• Raw data in the exported file: "{""personalColor"": ""red""}"

An event without a Network Carrier indicates that the device on which the event occurred lacks Network Carrier information. Devices without Network Carriers include those operating without a SIM card.

The real-time logs are listed in the order of log collection, not in the order of the eventTimestamp.