Agency App Access Settings

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    Airbridge users with the Admin and Manager roles of an Airbridge organization can edit an agency's app access settings. The app access settings of an agency apply to all Agency users who belong to the agency.

    App Access Settings for Agencies

    Upon granting the app access to Agency users, the Agency users can access the Airbridge Apps to which they have been given access. The app access settings are divided into the following categories:

    • Airbridge menu access: Access to specific Airbridge menus can be configured.

    • Channel data access: Access to specific channel data, including attribution and cost data, can be configured.

    • Revenue data access: Access to the revenue data can be configured.

    Default app access settings of Agency users

    When granting the app access to an agency for the first time, the default app access settings are applied. The default app access settings are as follows.

    Agency Overview

    Click [Organization] in the top menu bar and select an organization name from the drop-down list. Then, click [Agency] from the left sidebar to view the list of Airbridge Apps registered with your organization and the agencies granted access to the individual Apps. Click Details to view the detailed app access settings of an agency.

    App access settings overview

    The following information is displayed in the app access settings overview dashboard:

    • Access level status

    • Number of Airbridge menus the Agency users can view, view and edit, or cannot access

    • Number of accessible app and web event properties by the Agency users

    • The channels to which the Agency users have access to attribution and cost data

    • The revenue events the Agency users have access to in the Airbridge reports and can export as raw data

    Editing the Access Settings of an Agency

    Who can edit the access settings of an agency?

    Only Admins and Managers can edit the app access settings of agencies.

    Click [Organization] in the top menu bar and select an organization name from the drop-down list. Then, click [Agency] from the left sidebar to view the list of Airbridge Apps registered with your organization and the Agencies that are granted access to the individual Apps.

    Click Details to view the App access settings overview of an agency. Click Edit or the overview cards to edit the access settings of a specific section.

    Click Save to apply changes.

    Airbridge menu access settings

    In the Airbridge Menu section, you can configure the agency's access levels by each Airbridge menu.

    Read on to learn about the different access levels that can be configured for agencies.

    The Airbridge menu access settings offer options to configure the access levels of the following menus and features.

    The following table shows the default Airbridge menu access levels for agencies and whether the individual menus are editable by Admins and Managers.

    Channel data access settings

    Grant the agency access to specific channel data and unattributed event data.

    Channel data

    Note

    Even if the agency has no access to specific channel data, the Agency users can access the data collected through the tracking links created by their agency and export the raw data by default.

    Grant agencies access to the campaign data and integration settings of specific channels. Only Integrated Channels are supported.

    The access scope is as follows. It is not possible to be selective about the access scope.

    • View data: Agency users can view all data from the channel collected through tracking links and integrations supported by Airbridge and export the raw data.

    • Edit settings: Agency users can add and delete their agency's ad account connections. The integration toggle can not be edited by Agency users. This applies to channels with channel integration, cost integration, or SKAN integration. Refer to the list of the channels below.

    Follow the steps below to grant agencies access to the campaign data and integration settings of specific channels.

    1. In the Channel Data section, click Add channel.

    2. Select the channel you want to grant the agency access to the campaign data and click Apply. Multiple channels can be selected.

    3. Campaign filters can be added to allow agencies to access data collected from the campaigns managed by their agency only. The filter consists of the operator and the agency tag. The agency tags must be less than 30 characters long and must contain only letters and hyphens.

    Operator

    Description

    Example

    starts with

    Campaigns that start with the agency tag are allowed for the agency to access. _ comes after the agency tag.

    If the agency tag is agencyX;

    - agencyX_campaign: Agency X can access

    - campaign_agencyX: Agency X cannot access

    ends with

    Campaigns that end with the agency tag are allowed for the agency to access. _ comes before the agency tag.

    If the agency tag is agencyX;

    - agencyX_campaign: Agency X cannot access

    - campaign_agencyX: Agency X can access

    The general campaign filter settings are applied to all channels. When clicking Add campaign filter, a filter is automatically added like the following. You can then make edits to the filter.

    • Campaign starts_withagency tag_

    4. If you want to set different filters for different channels, check the Configure the campaign filter per channel checkbox and add filters per channel.

    When no campaign filter is configured, the Agency users can view all data from the channel, including the data of the campaigns managed by other agencies.

    Unattributed event data

    Switch on the toggle to grant the agency access to unattributed event data. By default, agencies cannot access any unattributed event data.

    Configure the filter if necessary. The available filter option is Client IP Country.

    Revenue data access settings

    Remove the revenue events that should not be accessed by the agency. Only Standard Events are supported.

    For revenue events that have not been granted access, the revenue data will be displayed 0 in the Airbridge reports or raw data. Refer to this article.

    Supported Features

    Attention

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