> ## Documentation Index
> Fetch the complete documentation index at: https://help.airbridge.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ - Configuring Tracking Links

## Social Share Preview

<AccordionGroup>
  <Accordion title="My edits to the thumbnail, title, and description of the social share preview are not reflected in the tracking links I share on social media.">
    The amount of time it takes for the edits to the social share preview to be reflected in the tracking links varies by social media.

    If your edits are not reflected even after a sufficient amount of time, use the sharing debugger provided by each social media to debug any issues with the Open Graph tags. If the problem still persists, contact each social media.

    * [Meta for Developers Sharing Debugger](https://developers.facebook.com/tools/debug/?locale=en)
  </Accordion>

  <Accordion title="If I change the deep link path or the redirection path of a tracking link, do I need to modify the QR code as well?">
    No. The QR code can still be used because there is no change in the tracking link itself.

    However, you will need to update the QR code if you have modified the campaign parameters, such as the channel, campaign, ad group, or ad creative.
  </Accordion>
</AccordionGroup>

## Deep Link Settings

<AccordionGroup>
  <Accordion title="How to I submit the deep link information required for the deep link configuration?">
    The deep link information must be entered on the **\[Tracking Link]>\[Deep Links]** page in the Airbridge dashboard.

    Airbridge supports App Links, Universal Links, and URI Schemes for a seamless user experience when the deep link information is entered in the Aiorbridge dashboard.
  </Accordion>

  <Accordion title="Can I delete the deep link information?">
    If all or parts of the deep link information are deleted from the Airbridge dashboard, the deep link may not work properly.
  </Accordion>

  <Accordion title="The deep linking does not work as intended on Android.">
    Make sure all the required deep link information is entered on the **\[Tracking Link]>\[Deep Links]** page in the Airbridge dashboard.

    If the deep link still doesn't work, check whether the app package name and Android sha256\_cert\_fingerprints have been entered correctly. In many cases the app package name and Android sha256\_cert\_fingerprints are not correctly entered when adding new apps or when editing the app store URL in the Android environment.

    For more details, refer to this [article](/en/guides/retargeting-with-deep-links#deep-link-settings-for-android).
  </Accordion>

  <Accordion title="The deep linking does not work as intended on iOS.">
    **Check the Airbridge dashboard**

    Make sure all the required deep link information is entered on the **\[Tracking Link]>\[Deep Links]** page in the Airbridge dashboard.

    If the deep link still doesn't work, check whether the App ID is entered correctly, which is a mix of the App ID Prefix and the Bundle ID that can be found in the Apple Developer Portal.

    For more details, refer to this [article](/en/guides/retargeting-with-deep-links#deep-link-settings-for-ios).

    ###### Check whether the scheme deep link URL contains a path

    Make sure the scheme deep link URL entered into the Airbridge dashboard contains a path. The path must be entered between the scheme and the question mark (?). For more details, refer to this [article](/en/guides/understanding-deep-link#deep-link-types).

    The deep link may not work as intended on certain ad platforms such as Instagram when the deep link URL does not contain a path. Refer to the example below to understand how the scheme deep link URL should be edited.

    * Before edit: `yourscheme://?type=blog&content=promotion`
    * After edit: `yourscheme://yourpath?type=blog&content=promotion`

    <Frame>
      <img src="https://mintcdn.com/airbridge-help-center/Z47Ur28bRajj9qGT/asset/image/deep-link-url-path.png?fit=max&auto=format&n=Z47Ur28bRajj9qGT&q=85&s=3be2c9eae994e554ca43e5ecbbf82909" alt="en 00 DeepLinkPath" width="1400" height="800" data-path="asset/image/deep-link-url-path.png" />
    </Frame>
  </Accordion>

  <Accordion title="The deferred deep linking fails on iOS.">
    If deferred deep linking fails on iOS, refer to the following troubleshooting tips.

    * The deferred deep linking operates only after the user interacts with the [ATT prompt](/en/guides/skadnetwork-overview-faq#when-should-the-att-prompt-be-displayed-to-the-user) and clicks **Allow** or **Don't Allow Tracking**. If the ATT status of the user is not determined, the deferred deep linking doesn't work.
    * The deferred deep link operates after the delay time for event collection configured in the ATT prompt is up. If the delay time is longer than the appropriate delay time, use the `setAutoDetermineTrackingAuthorizationTimeout` function to shorten it. The default setting of the `setAutoDetermineTrackingAuthorizationTimeout` function is 30 seconds. For more details, refer to this [developer guide](/en/developers/ios-sdk-v4#configure-att-prompt).
  </Accordion>
</AccordionGroup>

## Airpage

<Accordion title="The QR code on the Airpage does not work.">
  The QR code on the Airpage doesn't work if the app is not yet released on the app store. Make sure the app is released on the app store.
</Accordion>

<link rel="alternate" hrefLang="en" href="https://help.airbridge.io/en/guides/tracking-link-understanding-faq" />

<link rel="alternate" hrefLang="ko" href="https://help.airbridge.io/ko/guides/tracking-link-understanding-faq" />